Back to Blog|Tutorials

The IoT License Trap: Why You're Paying for Free Software – And How Our Model Saves 60%

January 26, 2026
Timo WevelsiepTimo Wevelsiep

The IoT market has an open secret. One that service providers don't like to talk about because it threatens their business model.

When you shop for an IoT platform, you're flooded with glossy brochures and proprietary brand names. But look under the hood, and you'll often find just open-source technology – frequently ThingsBoard, Grafana, or ChirpStack – repackaged ("white-labeled") and resold at a premium.

The problem: You're paying license fees for software that's actually free. And you're usually paying per device.

At merkaio, we believe this approach is wrong. You should pay for real engineering work – for setup, secure operations, and customization – not for artificial licenses.

Table of Contents

The Math: SaaS vs. Infrastructure Pricing

Let's run the numbers. We'll compare a typical "white-label SaaS" offering with the merkaio Build & Operate model.

Scenario: A mid-sized company wants to run 500 sensors.

Model A: The Classic SaaS Provider

Item Calculation
Price per device €3.00/month (market average)
Monthly cost 500 × €3.00 = €1,500
Annual cost €18,000

Downside: If you scale to 2,000 devices, your costs quadruple linearly.

Model B: The merkaio Way (Managed Infrastructure)

With us, you pay for infrastructure and operations. 500 devices barely use any CPU power. A solid, dedicated stack is more than enough.

Item Cost
Infrastructure fee (servers, backups, traffic) flat rate
Managed ops fee (updates, security, 24/7 monitoring) flat rate
Typical total cost approx. €600/month
Annual cost €7,200

The Savings: €10,800 per Year (60%)

And the best part: when you scale to 2,000 devices, our costs only increase marginally (e.g., to €800 for a larger server). The gap keeps widening.

"But Open Source is Free – What Am I Paying You For?"

This is the crucial question. If the software (ThingsBoard/ChirpStack) costs nothing, why isn't the merkaio invoice €0?

The answer: Software is like building materials. We are the architects and craftsmen.

A pile of bricks isn't a house. And a downloaded server isn't a secure IoT platform. Our value creation consists of three pillars:

1. Build (The Setup)

We don't just install standard software. We design an architecture that fits your use case.

  • Which database is right? (PostgreSQL vs. TimescaleDB)
  • How do we secure the gateways? (VPN tunnels, certificates)
  • How do we scale when data load increases?

Whether cold chain monitoring or industrial monitoring – every use case has unique requirements.

2. Operate (The Operations)

This is our core business. Software ages. Servers fail. Disks fill up.

  • We apply security updates before hackers find vulnerabilities.
  • We monitor the system 24/7 (heartbeat monitoring).
  • We handle backups and disaster recovery.

You're paying for peace of mind. Learn more at Managed Hosting.

3. Customize (The Adaptation)

This is where the wheat separates from the chaff. Standard platforms often hit their limits. Through our merkaio dev division, we bridge the gaps:

  • Decoders: We program parsers for complex industrial machines.
  • Integration: We don't just push data to dashboards – we pipe it directly into your SAP or ERP.
  • Apps: We build custom web frontends or mobile apps for your end customers that run on top of the platform.

Bottom line: You're not paying for the "right to use the software" (license), but for the work to make it usable (engineering).

No Strings Attached: Your Stack, Your Data

The biggest hidden cost factor with proprietary providers is vendor lock-in.

Since you don't have access to the database, you can't leave the provider without losing your data history.

At merkaio: It's your stack.

We use open standards. If you ever decide to take over operations yourself, we hand you the keys (database dump, config files). You're with us because we're good – not because you're trapped.


Ready to Break Old Patterns?

Let us analyze your IoT costs. We'll show you transparently what a professionally operated stack really costs.

Request a Free Infrastructure Audit

Frequently Asked Questions

Why does merkaio cost money if the software is open source?
Software is like building materials – we are the architects and craftsmen. You pay for setup, secure operations, and customization.
How much can I save with infrastructure pricing?
With 500 devices, typically 60% (€10,800/year) compared to classic SaaS with per-device billing.
What happens to my data if I leave merkaio?
It's your stack. We hand over database dumps and config files – no vendor lock-in.

Ready to build your IoT project?

From idea to production – we guide your IoT journey.

Requirements analysis
Architecture & technology selection
Implementation & integration
Operations & support
IoT License Trap: Build & Operate Saves 60% vs. SaaS License Fees | merkaio Blog