Staffing Based on Real-Time Demand.Smart Retail Infrastructure.
Avoid revenue loss from understaffing and idle costs from overstaffing. We deliver the IoT infrastructure to measure your staff-to-customer ratio live and dynamically adjust shift schedules.
- 99.8% Accuracy (ToF)
- 100% GDPR Compliant
- Real-Time Staff Alerts
Alert: Personal zur Kasse 2 rufen
Flying Blind on the Sales Floor.
POS systems only show you who bought. They don't show who left the store because the queue was too long or no advisor was available.
Lost Sales
Saturday noon: The store is packed, but staff is still on lunch break. Customers abandon their purchase.
Live Ratio Alert
When the ratio (e.g., 1 staff to 15 customers) tips, the store manager gets a push notification on their headset.
Inefficiency
Tuesday morning: 5 employees standing around because there are no customers. Labor costs without value creation.
Data-Driven Shift Planning
Historical footfall data shows exactly when and how much staff is needed. No more gut decisions.
Privacy Concerns
Camera systems for counting are unpopular with works councils and customers. Creates a feeling of surveillance.
ToF Technology
We measure anonymous depth profiles. No faces, no features - absolute privacy with 99.8% accuracy.
Infrastructure for Conversion.
merkaio core
Installation of Milesight VS133/VS135 sensors above entrances and in zones. PoE-powered or via LoRaWAN.
merkaio ops
We monitor counting accuracy and sensor connectivity. If a sensor fails, we know before you do.
merkaio dev
Ratio Calculation Engine: We link visitor numbers with your shift plan (API). Staff-to-customer ratio in real-time.
High-End Counting. No Cameras.
Milesight VS133
AI ToF People Counter
For entrances & single areas. Sends light pulses and measures reflection time - creates a 3D map without person identification.
- Time-of-Flight technology (no cameras)
- Filters shopping carts, children & U-turns
- LoRaWAN or PoE connectivity
Milesight VS135
Ultra ToF People Counter
For large areas & high ceilings. Multi-stitching connects multiple sensors into a seamless zone.
- Up to 6.5m mounting height
- Multi-sensor stitching for wide entrances
- Accurate counting even in dense crowds
Dashboard: Store Performance.
We don't just visualize curves, we deliver answers. Your dashboard shows when you need to act.
Live Traffic Light
Green (Ratio OK) / Yellow (Watch Out) / Red (Call Staff!)
Conversion Rate
Correlation of footfall (visitors) with POS data (receipts)
Dwell Time
How long do customers stay in which zone? Heatmap visualization.
Store Performance
Heute, 09:00 - 17:00
Frequently Asked Questions
Leading companies worldwide trust merkaio
“With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from merkaio think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team!”
Sonja Aßer
Data Manager, ARGE, Germany
“I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me.”
Andrea Pawlowski
Communications Manager, Golem.de, Germany
“I recently worked with Timo and the merkaio team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With merkaio, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.”
Aleksandr Shuliko
CTO, EVA Real Estate, UAE
“merkaio manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With merkaio's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.”
Pascal Hakkers
CEO Aphy B.V., Netherlands
“Counting on the merkaio team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.”
Gabriel Sanz Señor
CEO Odiseo Solutions, Spain
“From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. They take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend merkaio without reservation!”
Sebastian Maier
CEO Yonju GmbH
“We have had very good experiences with Mr. Wevelsiep and merkaio. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. merkaio took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back.”
Matthias Zimmermann
CEO Annota GmbH
“Robin and Timo provided excellent support! We received truly competent advice and will gladly return to their services in the future.”
Simon Deutsch
CEO WiseWhile UG
Let's start your IoT project. Digital and on-site.
We don't just deliver software - we deliver the complete solution. From selecting and installing sensors in your facility to secure cloud operations. Talk to engineers who can do both.
Your contact
Timo Wevelsiep
Lead IoT Solutions Architect