ThingsBoard Managed Hosting & Operations

We build and operate your ThingsBoard IoT platform - scalable, secure, and fully managed.

  • Build + Operate from one source
  • Real-time data processing & Rule Chains
  • Integration with LoRaWAN, MQTT & more
  • SLA-backed 24/7 operations
ThingsBoard Dashboard
ThingsBoard

What is ThingsBoard?

ThingsBoard is an open-source IoT platform for device management, data processing, and visualization. With Rule Chains, flexible dashboards, and multi-protocol support, it's ideal for IoT deployments of any size.

Device Management

Rule Chains

Dashboards & Alerts

ThingsBoard is open source (Apache 2.0). You retain full control over your data - no vendor lock-in.

Why Self-Hosting Fails

ThingsBoard is powerful - but also complex. These are the hurdles we regularly see:

Complex Architecture & Scaling

ThingsBoard consists of multiple services (Core, Rule Engine, Transport). The right setup for your use case requires experience.

Operations Without Monitoring is Risky

Without observability, you only notice problems when devices go offline or data is missing.

Backup & Recovery Not Trivial

PostgreSQL, Cassandra/TimescaleDB, queue services - consistent backups need a well-thought-out strategy.

Gateway Integration is Difficult

MQTT brokers, LoRaWAN servers, protocol conversion - connecting requires deep understanding of data flows.

Updates & Security Patches

ThingsBoard evolves quickly. Regular updates without downtime require tested processes.

A production ThingsBoard platform requires more than an initial deployment step - it needs reliable operational responsibility.

merkaio ops

merkaio ThingsBoard Hosting

We take over the complete lifecycle - from architecture to ongoing operations.

Architecture & DesignWe analyze your use case, device numbers, and data volume - and design the appropriate ThingsBoard architecture (monolith vs. microservices, queue backend, database strategy).
Deployment & IntegrationWe deploy ThingsBoard on your infrastructure (cloud or on-prem), configure transports (MQTT, HTTP, CoAP), and integrate existing systems.
Monitoring & Alerting24/7 monitoring of all ThingsBoard components. We detect anomalies before they affect your IoT deployment.
Updates & PatchesRegular ThingsBoard updates, security patches, and performance optimizations - tested and without downtime.
SLA & SupportDefined availability SLAs and direct access to our engineering team for questions and incidents.

Build + Operate: We don't just build - we operate your ThingsBoard platform long-term.

ThingsBoard Use Cases

ThingsBoard is versatile. Here are some typical use cases we support:

Smart Energy & Metering

Capture and visualize energy consumption in real-time. Alerts for anomalies, integration with billing systems.

Fleet Tracking & Logistics

Track vehicles and assets in real-time. Geofencing, route optimization, condition monitoring.

Smart Agriculture

Monitor soil moisture, weather, irrigation. Automated control based on sensor data.

Industrial Monitoring & SCADA

Monitor production facilities, machines, and processes. Predictive maintenance with real-time telemetry.

Architecture & Data Flow

This is how your IoT data flows through the ThingsBoard platform:

IoT Devices & Sensors

Your devices send telemetry data via MQTT, HTTP, CoAP, or LoRaWAN.

Connectivity Layer

LoRaWAN server (ChirpStack), MQTT broker, or direct API connection - depending on protocol.

Secure Network Ingress

TLS-encrypted connections, VPN options, IP whitelisting for maximum security.

ThingsBoard Rule Engine

Real-time data processing: transformation, enrichment, alarms, forwarding.

Dashboards & Alerts

Visualization with interactive widgets. Real-time alerts via email, SMS, or webhook.

BI & Downstream Integration

Data flows to data warehouses, BI tools, or external systems for further analysis.

At merkaio, ThingsBoard is always operated in the context of a holistic IoT infrastructure.

Integrations

ThingsBoard works seamlessly with other platforms. We also operate:

ChirpStack Managed Hosting

ChirpStack Managed Hosting

LoRaWAN server for your gateways and devices. Perfect integration with ThingsBoard for LoRaWAN use cases.

Learn more
Grafana Managed Hosting

Grafana Managed Hosting

Advanced analytics and dashboards. Ideal for deep data analysis alongside ThingsBoard.

Learn more

Security & SLAs

Enterprise-grade security and binding service levels.

  • Cloud or Private Hosting
  • VPN & IP Whitelisting
  • Multi-Tenancy & RBAC
  • Automated Backups
  • 99.9% Uptime SLA

Operational Responsibility

We take full operational responsibility for your ThingsBoard platform - including incident response, capacity planning, and continuous optimization.

We take responsibility for your ThingsBoard platform - not just for setup day.

Who is this for?

Our ThingsBoard Managed Hosting is designed for:

Companies Beyond Pilot Phase

Your PoC was successful - now you need a production-ready platform.

Teams Without IoT Ops

You have IoT expertise but no DevOps team for ongoing operations.

Real-time Data Requirements

Your use cases require reliable real-time data processing and alerts.

Multi-Device Deployments

Hundreds or thousands of devices with different protocols and data formats.

Long-term Stability

You're looking for a partner for long-term, reliable operation of your IoT infrastructure.

Comparison: DIY vs. SaaS vs. merkaio

Which approach fits you?

DIY Self-HostingSaaS-onlymerkaio
Setup & ArchitectureYour responsibilityPredefinedCustom-tailored
Ongoing OperationsInternal team requiredIncluded24/7 managed
Updates & PatchesManualAutomaticTested & managed
ScalingComplexLimitedFlexible
SupportCommunityTicket-basedDirect contact
Cost ModelHidden costsPer device/monthTransparent & predictable

Transparent. Fair. No hidden costs.

One price for your complete private cloud deployment. No limits, no surprises.

Private Cloud
from149.90€ / month

excl. VAT

Get started
Isolated private cloud deployment
VPN-secured access
Custom subdomain
Unlimited devices
Unlimited gateways
Unlimited users
Managed updates & backups
SLA-based support

Frequently Asked Questions

Answers to the most important questions about ThingsBoard Managed Hosting.

Leading companies worldwide trust merkaio

  • With Timo and Robin, you're not only on the safe side technically - you also get the best human support! Whether it's quick help in everyday life or complex IT solutions: the guys from merkaio think along with you, act quickly and speak a language you understand. The collaboration is uncomplicated, reliable and always on an equal footing. That makes IT fun - and above all: it works! Big thank you to the team!

    Sonja Aßer

    Sonja Aßer

    Data Manager, ARGE, Germany

  • I got to know Timo and Robin as dedicated and professional partners who make a lot of things possible for their clients that initially seem impossible. I felt very well advised. The services offered have thoroughly convinced me.

    Andrea Pawlowski

    Andrea Pawlowski

    Communications Manager, Golem.de, Germany

  • I recently worked with Timo and the merkaio team, and honestly, it turned out to be one of the best tech decisions I have made for my business. Right from the start, Timo took the time to walk me through every step in a simple and calm way. No matter how many questions I had, he never rushed me. The results speak for themselves. With merkaio, we reduced our monthly expenses from $1,300 down to $250. This was a huge win for us.

    Aleksandr Shuliko

    Aleksandr Shuliko

    CTO, EVA Real Estate, UAE

  • merkaio manages our Proxmox cluster reliably and professionally. The team handles continuous monitoring and regular updates for us and responds very quickly to any issues or inquiries. They also configure new nodes, systems, and applications that we need to add to our cluster. With merkaio's proactive support, our cluster and the business-critical applications running on it remain stable, and high availability is consistently ensured. We value the professional collaboration and the noticeable relief it brings to our daily operations.

    Pascal Hakkers

    Pascal Hakkers

    CEO Aphy B.V., Netherlands

  • Counting on the merkaio team was crucial, their expertise and solutions gave us the pace to deploy in production our services, even suggesting and performing improvements over our configuration and setup. We expect to keep counting on them for continuous maintenance of our services and implementation of new solutions.

    Gabriel Sanz Señor

    Gabriel Sanz Señor

    CEO Odiseo Solutions, Spain

  • From the initial consultation to the final implementation, everything was absolutely professional, efficient, and to my complete satisfaction. I particularly appreciate the clear communication, transparent pricing, and the comprehensive expertise that both bring to the table. They take care of the maintenance, which frees up my time enormously and allows me to focus on other important areas of my business - with the good feeling that our IT is in the best hands. I can recommend merkaio without reservation!

    Sebastian Maier

    Sebastian Maier

    CEO Yonju GmbH

  • We have had very good experiences with Mr. Wevelsiep and merkaio. The consultation was professional, clearly understandable, and at fair prices. The team not only implemented our requirements but also thought along and proactively. Instead of just processing individual tasks, they provided us with well-founded explanations that strengthened our own understanding. merkaio took a lot of pressure off us with their structured approach - that was exactly what we needed and is the reason why we keep coming back.

    Matthias Zimmermann

    Matthias Zimmermann

    CEO Annota GmbH

  • Robin and Timo provided excellent support! We received truly competent advice and will gladly return to their services in the future.

    Simon Deutsch

    Simon Deutsch

    CEO WiseWhile UG

Let's start your IoT project. Digital and on-site.

We don't just deliver software - we deliver the complete solution. From selecting and installing sensors in your facility to secure cloud operations. Talk to engineers who can do both.

Timo Wevelsiep

Your contact

Timo Wevelsiep

Lead IoT Solutions Architect