merkaio WaitWatchWaiting Room Monitoring

Intelligent real-time monitoring for clinics and practices. Optimize wait times, improve patient experience.

Waiting Room Management is Challenging

Without reliable data, there's no foundation for informed decisions.

Patients wait longer than necessary because capacity isn't optimally utilized.

Neither staff nor patients know how long the actual wait will be.

Without historical data, proactive staff planning is nearly impossible.

A complete dashboard for all aspects of waiting room management.

See in real-time how many people are in each waiting room.

Overview of which rooms are free or occupied - at a glance.

Average and maximum wait times per zone and department.

Historical analysis shows peak times and optimization potential.

One click on a department shows all relevant information: live occupancy, treatment rooms, and wait times at a glance.

Identify historical data and patterns – for data-driven decisions.

The heatmap shows at a glance when waiting rooms are overloaded. Weekday × time of day – identify patterns and plan staff accordingly.

WaitWatch is built on reliable sensor technology and privacy-compliant infrastructure.

No cameras, no facial recognition. Milesight sensors count anonymously using Time-of-Flight.

LoRaWAN sensors are installed in minutes - no wiring or IT intervention needed.

Start with one waiting room and expand as needed.

LoRaWAN People Counter

Let's discuss how WaitWatch can support your clinic.